Privacy Policy

Last updated: December 15, 2024

1. Introduction

At FundedMatch, protecting your personal data is one of our top priorities. This Privacy Policy explains how we collect, use, store, and protect your personal information.

This policy is prepared in accordance with the General Data Protection Regulation (GDPR) and other applicable international data protection laws.

2. Personal Data We Collect

To provide our services, we collect the following personal data:

Identity Information:

  • Full name
  • Email address
  • Phone number
  • Date of birth
  • Identity document information (for verification purposes)

Financial Information:

  • USDT-TRC20 wallet address
  • Payment history
  • Cashback transaction records
  • Withdrawal requests

Technical Information:

  • IP address
  • Browser information
  • Device information
  • Usage logs

3. How We Use Personal Data

We use your personal data for the following purposes:

  • Account creation and management
  • Cashback calculation and payments
  • Customer service provision
  • Compliance with legal obligations
  • Security and fraud prevention
  • Service quality improvement
  • Sending legal notifications

4. Data Sharing

We do not share your personal data with third parties, except in the following cases:

  • Legal requirements (court order, legal regulation)
  • Security and fraud prevention purposes
  • Our service providers (for data processing purposes)
  • Cases where you have given explicit consent

5. Data Security

To protect your personal data, we implement the following security measures:

  • SSL/TLS encryption
  • Secure server infrastructure
  • Regular security updates
  • Access control and authorization
  • Data backup and recovery systems
  • Staff training

6. Cookies

We use cookies to improve user experience on our website. Cookie types:

  • Essential Cookies: Required for site functionality
  • Analytics Cookies: For analyzing site usage
  • Functional Cookies: For remembering user preferences

You can manage your cookie settings through your browser.

7. Data Retention Periods

We retain your personal data for the following periods:

  • Account data: As long as account is active + 3 years
  • Financial records: 10 years (legal requirement)
  • Communication records: 3 years
  • Technical logs: 1 year

8. Your Rights (GDPR)

You have the following rights regarding your personal data:

  • Right to information: Information about how your data is processed
  • Right of access: Access to your processed data
  • Right to rectification: Correction of inaccurate data
  • Right to erasure: Deletion of your data
  • Right to object: Object to data processing
  • Right to data portability: Transfer your data to another platform

9. International Data Transfers

Your data is primarily stored in secure data centers. In case of international transfers, data is transferred to countries with adequate protection levels or with appropriate security measures.

10. Children's Privacy

Our services are not directed to persons under 18 years of age. We do not knowingly collect personal data from persons under 18.

11. Policy Updates

We may update this Privacy Policy. Important changes will be notified via email and announced on the platform.

12. Contact and Complaints

For questions or complaints regarding your personal data:

  • Email: privacy@fundedmatch.com
  • Data Protection Officer: dpo@fundedmatch.com
  • Support: /dashboard/support

Your complaints will be responded to within 30 days. If you are not satisfied, you can contact the relevant data protection authority.

Have Questions?

If you have any questions about these documents, please don't hesitate to contact us.